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We specialize in Web with Mail Follow-Up Mode
2025 OAS-CAHPS® Pricing
Web with Mail Follow-Up: $350 per month
Mail Only: $500 per month
From now and until 2025, get Web with Mail Follow-Up for only $250 per month AND we will provide complimentary SMS/Email surveying to all individuals not included in the initial monthly sample.
Above pricing is for Ambulatory Surgery Centers only. Starting in 2025, CMS's OAS-CAHPS target for Ambulatory Surgery Centers (ASCs) is 200 completed surveys yearly.

Price is based on a minimum 25% response rate. If a Web-First mode is used, the price is based on 70% minimum email coverage.

Please call Ken Fields at 800-748-0830 for HOPD pricing, or if you are interested in other modes involving phone.
Sign up now for a setup fee of just $50.

Each month, we'll gather sufficient samples to meet CMS's objective of completing 18 surveys. Following that, we'll extend our surveying efforts, at no additional cost, to reach out to individuals not covered in the initial monthly sample through SMS/Email.

Take advantage of this opportunity to save money while getting the high-quality healthcare survey services you need.
Pay Less + Get More
Why Fields Healthcare Research
Fields Healthcare Research is the ideal partner for your healthcare survey needs. As an approved CAHPS® Survey Vendor, we provide simple and straightforward solutions to help you comply with Center for Medicare & Medicaid Services (CMS) requirements for patient experience surveying.
With over 45 years of experience conducting surveys, we are one of the longest-standing data collection firms in the United States. We have helped over 500 agencies comply with CAHPS® Survey requirements and can do the same for you.
Our process and pricing are transparent, making it easy for you to get the high-quality healthcare survey services you need without any hidden fees or surprises. We are committed to helping you avoid penalties on your CMS reimbursements and improving patient care and satisfaction.
Choose Fields Healthcare Research for your healthcare survey needs and see why so many agencies trust us to deliver exceptional value and service.
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Survey Overview

The OAS-CAHPS® Survey Survey is designed to measure patients’ experiences with care received from Medicare-certified hospital outpatient departments (HOPDs) & ambulatory surgery centers (ASCs).

The standardized OAS-CAHPS® Survey instrument is composed of the following measures:

  • Quality of Patient Care
  • Communication Between Providers & Patients
  • Preparations for Discharge & Recovery

Hospital Outpatient Department (HOPD) quota is 300 & is mandatory starting in 2024.
The Ambulatory Surgery Center (ASC) quota is 200 & is mandatory starting in 2025.

Click here for the official OAS-CAHPS® telephone script & mail materials.

Click here for the official OAS-CAHPS® training materials.

For more information about OAS-CAHPS & Fields Healthcare Research, please call Ken Fields at 800-748-0830, or email Kenf@medallia.com.
Outpatient & Ambulatory Surgery CAHPS® Survey, Official Site: oascahps.org
For direct Email communications with CMS regarding the Outpatient & Ambulatory Surgery CAHPS® survey: oascahps@rti.org